Customer Care

Condition of your item:

If any part of your Paint by Numbers set is damaged, please send us a photo of your product.  Our team will determine how to handle each situation. You must let us know before you use your kit and pictures must show the condition in which you received it. 

Cancellation Policy:

Please note that once an order is placed we may not be able to cancel or alter it.   In an effort to better serve you we have switched to a fulfillment center in which we can't always catch or change orders.  If you would like to see if changes or cancellations can be made please email

Order Issue Policy:

If the product you received is damaged, different from what you have ordered or had problems with delivery, please let us know!  Please send us an email at  We will evaluate each case individually and notify you of resolution. 


Women Owned & Operated

Girl power!

World's Best Customer Service

Contact us at any time

30-Day Guarantee

If you don't love it, return it.
American Express Apple Pay Diners Club Discover Meta Pay Google Pay Mastercard PayPal Shop Pay Venmo Visa